Here to help you
CONTACT US
If you have a question about your Lost Nation-Elwood Communications account or any of our services, please stop by our office, give us a call, or send us an email. We’ll get you answers promptly.
Office
304 Long Avenue
Lost Nation, Iowa 52254
Phone
563-678-2470 (Office)
563-678-2805 (Trouble)
Office Hours
Monday – Friday
7:30 AM – 4:00 PM
To report trouble with a service after hours,
please call 563-678-2805 for assistance.
message us
Fill out the form below for any questions or concerns. Call us to report any current issues with your service.
Technical Support
Reporting and Repair Service
During business hours call: 563-678-2470
After business hours call: 563-678-2805
Internet Tech Support
800-205-1110
24 hours a day, 7 days a week
Computer Repairs & Services
Security Issues
Billing Questions
Contact the LNE Communications Business Office at 563-678-2470
during normal office hours 7:30 am to 4:00 pm, Monday thru Friday.
Cable Locating
Dial “811” or 1 800 -292-8989. Please call 48 hours before you dig.
Directory Assistance
For local calls, see our online directory at http://easterniowaregionaldirectory.com .
For Local and National directory assistance, dial 1+ area code + 555-1212.
For toll-free numbers dial, 1-800-555-1212.
Telecommunications Relay Services/Relay IA TTY Service
For communications between TTY users and hearing persons, simply dial 711.
If you have a TTY and need to talk to someone who does not have one, or if you do not have a TTY and need to talk to someone who does, please call these numbers:
• TT/TTY: 711 or 1-800-735-2966
• Voice: 711 or 1-866-735-2460
• Customer Service Hotline: 1-800-676-3777
Customers with Disabilities
Lost Nation Elwood Telephone Co works with its customers who are hearing, vision, or speech-impaired, or have mobility or cognitive impairments, or other disabilities, to ensure that their individual telecommunications needs are met. We will identify what special needs an individual customer has so that we can help design a telecommunications solution for that person. Software and telecommunications devices are available for individuals with disabilities. Contact our business office for information.
