Technical Support

Telephone/Internet/Cable TV Trouble Reporting and Repair Service
During business hours call: 678-2470
To report trouble after hours: 678-2805

Internet Tech Support
Internet Tech Support:         800-205-1110    24 hours a day, 7 days a week

For computer repairs and services call TotalTech Services at 888-723-4932.

For Security issues call SecureIT at 877-373-3320.

Billing Questions
Contact the LNE Communications Business Office at 678-2470
during normal office hours 8:00 am to 5:00 pm, Monday thru Friday.

Cable Locating – Iowa One Call
Dial “811” or 1 800 -292-8989. Please call 48 hours before you dig.

Directory Assistance
For local calls, see our online directory at http://easterniowaregionaldirectory.com .
For Local and National directory assistance, dial 1+ area code + 555-1212.
For toll-free numbers dial, 1-800-555-1212.

Telecommunications Relay Services/Relay IA TTY Service
For communications between TTY users and hearing persons, simply dial 711.

If you have a TTY and need to talk to someone who does not have one, or if you do not have a TTY and need to talk to someone who does, please call these numbers:
•    TT/TTY: 711 or 1-800-735-2966
•    Voice: 711 or 1-866-735-2460
•    Customer Service Hotline: 1-800-676-3777

Customers with Disabilities
Lost Nation Elwood Telephone Co works with its customers who are hearing, vision, or speech-impaired, or have mobility or cognitive impairments, or other disabilities, to ensure that their individual telecommunications needs are met. We will identify what special needs an individual customer has so that we can help design a telecommunications solution for that person. Software and telecommunications devices are available for individuals with disabilities. Contact our business office for information.